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Ordering

Customer service is one of our main focuses at Diamond Drilling & Sawing Company. Our customer service professionals are adept at handling service orders, scheduling, and logistical issues. In an effort to streamline the ordering and placement of services, we've provided an outline of some of the information necessary to setup and schedule services for your project. Having answers to these questions will help expedite the entire process and help you reach your end result more quickly.

Please take a few minutes to review the section below and if you have any questions or need more information please contact us.


General Information
  • Are water and power on site?
  • Is it a finished area?
  • Is it on a roof or inside a crawl space?
  • How close can we get our truck to the work area?
  • Will the job be during regular daytime hours or after hours?
Core Drilling
  • How many holes are needed? What sizes? What thicknesses?
  • Is drilling needed in a wall, slab, or roof?
  • What material is to be drilled (brick, concrete, etc)?
  • For wall drilling:
    • How high are the holes on the wall?
    • Will we need a lift or scaffold (if necessary)?
    • Will any of the drilling be in tight areas (stairwells, etc)?
  • For slab drilling:
    • Is it on grade or suspended?
    • Will you need us to spot below?
    • Are there areas or surfaces that need to be protected (Finished areas)?
Slab Sawing
  • How many linear feet of cutting?
  • What are the dimensions needed?
  • Are over cuts ok? Cross cuts?
  • How thick is the slab?
  • Is it on grade or suspended?
  • Is it inside or outside?
  • Will you need us to remove the slab?
  • Are there areas or surfaces that need to be protected?
  • If in a basement:
    • How will we gain access?
    • How far is it to the furthest cut?
  • If outside:
    • Is the slab concrete or asphalt?
    • Does it need to be vacuumed?
  • If inside:
    • How far is it to the furthest cut?
    • Will hand sawing be required?
Wall Sawing
  • How many linear feet of cutting?
  • What are the dimensions needed?
  • Are over cuts ok? Are cross cuts needed?
  • How thick is the wall?
  • How high is the top of the cut?
  • Will we need a lift or scaffold (if necessary)?
  • Will cutting be done from inside or outside?
  • How far is it to the furthest cut?
  • What material is to be cut (brick, concrete, etc)?
  • Will any cuts be flush to the floor, etc?
  • Are there areas or surfaces that need to be protected?

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